Stories of building Slack — the company, the product, and the business — by two people who were around for the entire journey.

Latest Posts

Nov
06
Going Public – Part One

Going Public – Part One

On April 26th, 2019, Slack filed to take the company public. We’d managed to overcome the most painful growing
11 min read
Oct
16
You asked: What is the the right way to use Slack?

You asked: What is the the right way to use Slack?

Hello friends, First off, thanks for all the questions you sent in for our interview with Cal. It was so
6 min read
Sep
20

An Interview with Cal Henderson

Our interview with Slack's co-founder and CTO, Cal Henderson. Recorded Sept 19th, 2025.
60 min read
Aug
18
The reliability crisis

The reliability crisis

“If we can’t ship safely, we aren’t shipping at all,” Cal Henderson wrote in our #announce-devel channel. It
13 min read
Aug
01
Turning Slack into a network

Turning Slack into a network

One of the four big bets in Stewart’s Master Plan was to make Slack a network. We initially designed
10 min read
Jun
23
Eric

Eric

Eric Costello co-founded four products at two companies with Stewart, Cal and Serguei. Ludicorp made Game Neverending and Flickr. Tiny
7 min read
Apr
14
The 800-pound gorilla

The 800-pound gorilla

On the morning of November 2nd, 2016 we arrived to the office to find a paper copy of the New
11 min read
Mar
24
Lost in the grid

Lost in the grid

Ali Rayl knew Slack’s customers better than anyone. As Slack’s first customer support staff, Ali personally answered every
9 min read
Feb
24
The Master Plan

The Master Plan

Backstage, Stewart vibrated with his typical charismatic energy. An assistant checked his lapel mic. Everyone in the company, now numbering
4 min read
Jan
30
Values

Values

We did many things fairly well at Slack. One thing we never did well, however, was figuring out how much
8 min read