The Master Plan
Backstage, Stewart vibrated with his typical charismatic energy. An assistant checked his lapel mic. Everyone in the company, now numbering
Values
We did many things fairly well at Slack. One thing we never did well, however, was figuring out how much
The death of Glitch, the birth of Slack
[This post is about the day that Glitch failed, and how that failure created the opportunity to make Slack. We&
Ghost in the invoice machine
Working with bigger companies meant figuring out how to plug ourselves into lots of standard big-company processes. One of the
Big Blue
How IBM helped us find our big-company footing
The daily, slow-motion avalanche
The message servers were down. Again.
The #alerts
Year 1
We launched Slack to the world on February 12th, 2014. Thirteen months after starting work, nine months after releasing our
You asked: We don't sell saddles here
From John O'Nolan (CEO of Ghost):
How did Stewart's infamous "we don't sell
Preparing for launch
It was the fall of 2013.
Barack Obama was President.
Game of Thrones had finished its third season. The red
You asked: Slack is kinda like IRC, no?
When it came time to build Slack, we wanted to capture the best parts of IRC in the context of running a business, add all of those ancillary services as native features, and vastly expand the group of people with whom our product could be friends.
You asked: How did you communicate when Slack was down?
From the mailbag:
I'd love to know how you collaborated/communicated internally when your own Slack client was